AI Voice AssistantNEW
AI Voice Assistant for Microsoft Dynamics 365
Ask Business Central, Finance & Operations or Customer Engagement for figures, approvals and records by voice, from your laptop, Android phone or iPhone. ITCM's assistant connects through Dynamics 365 APIs with an app registration you control. No extension is installed, and you can try it free for 15 days on a sandbox environment.
- Free 15-day trial
- No advance payment
- No code installed
What you can do in Dynamics 365 by voice
- Business Central sales: "Sales today vs last week", "Open sales orders for customer X", "Create a sales quote for Al Noor Trading"
- Finance: "Overdue customer ledger entries over 30 days", "Vendor payments due this week", "Bank balance today"
- Approvals: "Approve purchase order 1045", "What is waiting for my approval?"
- Inventory: "Inventory of item 1000 in location JEDDAH", "Items below reorder point"
- Customer Engagement: "My open opportunities over 50,000", "Log a call with Ahmed"
How the connection works
For Business Central the assistant uses the standard API pages and OData web services. For Finance & Operations it uses data entities through OData, and for Customer Engagement the Dataverse Web API. Access is granted through a Microsoft Entra ID app registration that you create, assigned only the permission sets or security roles the agreed commands need. You can disable or delete it at any time.
How to prepare a Dynamics 365 sandbox for the trial
- Create a sandbox environment in the Business Central admin center (prefer a copy without production data, or mask customer data)
- Register an app in Microsoft Entra ID for ITCM and create a client secret
- In Business Central, add the app in Microsoft Entra Applications and give it only the needed permission sets
- Share the tenant ID, environment name, client ID and secret through the secure link we send
- Disable the app registration to stop our access at any moment
Copilot in Dynamics 365 and ITCM's assistant
Microsoft's Copilot features help inside Dynamics 365 screens. ITCM's assistant is a voice-first layer for people who do not want to open the ERP at all: managers on the move, Arabic speakers, and companies that also run a CRM or a second system. The two can live side by side.
Dynamics 365 expertise behind it
ITCM designs, configures and extends Business Central and Finance & Operations, including AL extensions, Power Automate flows and bilingual reports. See our ERP services for Odoo and Dynamics 365.
Try it free for 15 days
Tell us about your system, give API access to a test environment with no real data, and use the assistant with your team for 15 days. The trial stops automatically, and you pay only if you decide to activate it on your live system.
“What are today's sales vs last week?”
Works from your laptop, Android phone or iPhone, with no app to install.
Frequently asked questions
- Do you install an extension in Business Central?
- No. We use the standard APIs with an app registration you create. Nothing is installed in your tenant.
- Can you work on a sandbox copy of production?
- Only if customer data is removed or masked. We ask for written confirmation that the trial environment has no real data.
- Does it support Finance & Operations and Customer Engagement?
- Yes, through OData data entities for F&O and the Dataverse Web API for Customer Engagement.
- How do I stop access?
- Disable or delete the app registration in Microsoft Entra ID, or remove it from Business Central.
Related pages
Try it on your own system, free for 15 days
No advance payment. No code installed. Stop access any time.
Request my free 15-day trial