Case study · Online retailer

Recovering & Securing a Hacked WordPress Site

An online retailer’s WordPress site was hacked, flagged by Google, and slow. We removed the malware, restored functionality, found and closed the entry point, sped the site up, and put ongoing protection in place.

The challenge

  • The site was infected with malware and flagged as unsafe
  • Slow load times were costing visitors and rankings
  • Outdated plugins had created the security hole
  • No backups or monitoring were in place

What we did

  • Took a safe backup, then scanned and removed all malware
  • Identified and closed the entry point (an outdated plugin)
  • Restored full functionality and cleared the Google warning
  • Optimised speed — caching, images and scripts
  • Set up updates, a firewall, monitoring and regular backups

The results

  • Malware removed and the Google warning cleared
  • Faster load times and a pass on Core Web Vitals
  • Security hardened to prevent repeat attacks
  • Ongoing maintenance plan keeps it protected

Services used

Client details are anonymized to protect privacy. Figures are realistic and representative of the type of results we deliver.

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